Privacy Statement

1. Who is responsible for the management of my information?
Coastal & Country
This Privacy Notice describes our privacy practices and the ways we collect, use, share, and safeguard personal information.
We are responsible for maintaining the confidentiality of your personal information. We will use this information only to provide you with the services that you have requested from us, and we will keep your details secure and use them in compliance with applicable privacy and data protection laws.

2. What information do we collect from you?
If you choose to book with us or inquire about a potential booking, we will collect the following information to process your booking: your name, contact details, payment details, date of birth, and other information we may need to meet your specific requirements.

3. How do we use the information provided by you?
We will use this information to help us confirm your booking.

4. On what legal grounds will we process your information?
We will always process your personal information on legal grounds, specifically the ones listed below:

Performance of a Contract
When you make a booking through us, our system will use the details you provide to confirm that booking for you. This information may include your name, date of birth, contact details, residential address, payment details, information about people travelling with you, and any additional information we may need to help meet your specific requirements. If you do not provide the information requested in this paragraph, then we may be unable to provide the booking services.

Legal Obligation
We may disclose your data without your permission in the following circumstances: (1) when we are required to do so by law or regulation; or (2) when we believe that disclosure is necessary to protect our rights and/or property, or another person’s safety.

5. With whom will you share my information?
We may disclose your information to:
Other third parties that assist us in delivering services or fulfilling travel plans on your behalf, for example, our housekeeper, property manager, who manages the property on our behalf.
We may disclose your data without your permission in connection with any legal proceedings or prospective legal proceedings, and where we have a reasonable belief that such disclosure is necessary to establish, exercise, or defend our legal rights.

6. How long will we retain your information?
We maintain a system of retention periods to ensure that your information is only kept for the necessary length of time or for legal purposes. If your information is no longer required, we will ensure it is disposed of or deleted appropriately.

7. Your rights
You have the right to ask us the below at any time:
to confirm whether we have any of your personal information;
to send you a copy of any personal data we have of you;
to correct any inaccuracies in your data and to add relevant details where we have insufficient personal data;
to delete (to the greatest extent possible) any of your data where required by law;
to halt the processing of your data where required by law;
to provide you with a portable copy of the personal data we hold about you, where required by law;
to stop processing any of your data on the basis of our legitimate interests;
If you believe a decision made by our automated processing affects you, then you have the right to speak with someone about it.
If you have given us consent to process your data, then you have the right to contact us and inform us to withdraw that consent. We will never use your personal information for training purposes or for any purpose other than the one for which it was originally collected.

8. When do we update this privacy notice?
We review our privacy policy regularly and will post any changes on our website.

9. Whom can I contact if I have questions about this privacy notice?
You can contact us at any time to discuss any concerns or questions you may have about our privacy notice or the information we hold about you.
If you are unhappy with our handling of any complaint, you can raise concerns with the UK Information Commissioner at : https://ico.org.uk/.

 

Privacy Statement

1. Who is responsible for the management of my information?
Coastal & Country
This Privacy Notice describes our privacy practices and the ways we collect, use, share, and safeguard personal information.
We are responsible for maintaining the confidentiality of your personal information. We will use this information only to provide you with the services that you have requested from us, and we will keep your details secure and use them in compliance with applicable privacy and data protection laws.

2. What information do we collect from you?
If you choose to book with us or inquire about a potential booking, we will collect the following information to process your booking: your name, contact details, payment details, date of birth, and other information we may need to meet your specific requirements.

3. How do we use the information provided by you?
We will use this information to help us confirm your booking.

4. On what legal grounds will we process your information?
We will always process your personal information on legal grounds, specifically the ones listed below:

Performance of a Contract
When you make a booking through us, our system will use the details you provide to confirm that booking for you. This information may include your name, date of birth, contact details, residential address, payment details, information about people travelling with you, and any additional information we may need to help meet your specific requirements. If you do not provide the information requested in this paragraph, then we may be unable to provide the booking services.

Legal Obligation
We may disclose your data without your permission in the following circumstances: (1) when we are required to do so by law or regulation; or (2) when we believe that disclosure is necessary to protect our rights and/or property, or another person’s safety.

5. With whom will you share my information?
We may disclose your information to:
Other third parties that assist us in delivering services or fulfilling travel plans on your behalf, for example, our housekeeper, property manager, who manages the property on our behalf.
We may disclose your data without your permission in connection with any legal proceedings or prospective legal proceedings, and where we have a reasonable belief that such disclosure is necessary to establish, exercise, or defend our legal rights.

6. How long will we retain your information?
We maintain a system of retention periods to ensure that your information is only kept for the necessary length of time or for legal purposes. If your information is no longer required, we will ensure it is disposed of or deleted appropriately.

7. Your rights
You have the right to ask us the below at any time:
to confirm whether we have any of your personal information;
to send you a copy of any personal data we have of you;
to correct any inaccuracies in your data and to add relevant details where we have insufficient personal data;
to delete (to the greatest extent possible) any of your data where required by law;
to halt the processing of your data where required by law;
to provide you with a portable copy of the personal data we hold about you, where required by law;
to stop processing any of your data on the basis of our legitimate interests;
If you believe a decision made by our automated processing affects you, then you have the right to speak with someone about it.
If you have given us consent to process your data, then you have the right to contact us and inform us to withdraw that consent. We will never use your personal information for training purposes or for any purpose other than the one for which it was originally collected.

8. When do we update this privacy notice?
We review our privacy policy regularly and will post any changes on our website.

9. Whom can I contact if I have questions about this privacy notice?
You can contact us at any time to discuss any concerns or questions you may have about our privacy notice or the information we hold about you.
If you are unhappy with our handling of any complaint, you can raise concerns with the UK Information Commissioner at : https://ico.org.uk/.